Privacy and Cookie Policies

PRIVACY POLICY

Gysinge Herrgård your privacy and your right to control your personal data. We will be transparent about what information we collect and why, and we will protect it as securely as possible. This privacy policy describes what personal data we collect, the purposes for which it is collected, how you can exercise control over your own data, and how you can contact us. This privacy policy applies when you use apps, web pages, and services included in an app or on a website administered by the Company. The Company is responsible for personal data in accordance with these terms and is responsible for processing in accordance with current legislation.

Here is a summary of what happens on the website during your visit: We track your web activity and may use it for marketing purposes. We collect personal data on specific occasions for the purpose of marketing communications, product information, and customer communications. We process specified personal data by submitting it to integrated systems. We store personal data in our system for market analysis. We perform automated profiling based on web activity, and your profile may be used for marketing purposes

Personal data we collect
Gysinge Herrgård this data primarily directly from you as a customer. Examples of personal data we collect include your name and contact information, such as your mobile phone number and email address. The company may update your information using data from other public registries, such as SPAR, if necessary to maintain accurate records.

Gysinge Herrgård , or may collect, your personal data in connection with the following situations:

  1. Registration for a service offered through the various platforms Gysinge Herrgård by Gysinge Herrgård .
  2. When you enter your email address or mobile phone number on the website.
  3. If you contact us by email, phone, through our websites, or on social media.
  4. If you sign up for the Company’s newsletter.
  5. Your visit to our websites and app, including but not limited to traffic data, location data, web logs, and other communication data, as well as, for example, the IP address, device type, operating system, and browser type used during the visit.

Collection with consent
By filling out a consent form on the website (e.g., subscribing to newsletters, participating in promotions, etc.), you agree that your personal data (e.g., your name, phone number, and email address) may be used for marketing purposes related to the service described in connection with the request for your personal data.

We also collect your IP address, geographic location, and interests in order to better tailor our marketing to you.

When you visit our website, you also agree that we may place cookies—both first-party and third-party cookies—on your computer. These cookies track you and your browsing behavior so that we can provide you with marketing tailored to your behavior.

How we use collected data
The company processes personal data primarily for the purposes listed below, as well as for any additional purposes specified at the time of collection.

  1. To fulfill orders for services through one of the platforms offered by the Company.
  2. To provide good customer service, such as handling your requests, correcting incorrect information, or sending you the information you have requested, e.g., our newsletter.
  3. Information about service orders is stored and analyzed, and forms the basis for offers and discounts, as well as for general and targeted marketing.
  4. To be able to manage customer profiles, conduct analyses, and perform market research.
  5. For system administration and to generate statistical data about our users’ behavior and patterns. This does not identify any individual and is done at an aggregated level.
  6. To develop, deliver, and improve our products and services by analyzing your behavior on our websites and app.
  7. Personal data is also used during analysis to perform segmentation and profiling, in order to develop targeted offers and services.
  8. To send you information and marketing via text message, email, app, push notifications, or other digital channels, such as social media, when you have an active customer relationship with us.
  9. To contact you via the app, text message, email, or mail about other offers, promotions, or services that we think may be of interest to you. Please note that you can opt out of these marketing communications at any time.
  10. In order to provide you with relevant recommendations, offers, and personalized services based on what others with similar browsing habits have been interested in, as well as the content you have viewed and shown interest in.
  11. To help us improve our website and app so they are more useful, and to enhance your experience of the platforms offered by the Company by adapting the display of the services to the device you are using.
  12. To send important messages, such as notifications about changes to our terms and policies.

Information that may be disclosed
We may share information with other companies that process data on our behalf so that we can provide our services, such as analysis, distribution, or other services, and to enforce our Terms of Service and Terms of Delivery. However, a high level of security and confidentiality is always maintained in all handling of personal data.

The company only works with partners who process personal data within the EU/EEA or with companies that provide the same level of protection as within the EU/EEA, for example, by having joined the Privacy Shield framework between the EU and the US.

About cookies
When you use our website and app, personal data may be collected through means such as cookies. However, this is done only with your separate consent. Information about your usage and the pages you visit is then stored. This may include technical information about your device and internet connection, such as operating system, browser version, IP address, cookies, and unique identifiers. When visiting our websites where our services are provided, various technologies may be used to recognize you in order to learn more about our users. This can be done directly or through the use of third-party technology. If you wish to be forgotten on our website, please clear your cookies on our website according to the instructions provided by the browser you are using.

Legal basis, storage, and deletion of personal data
By providing information to the Company, you consent to the Company’s collection and storage of information regarding the service you have purchased and to the processing of the specified personal data for the specified purposes. The Company’s legal basis for processing will be contract performance, legitimate interest, or consent. If the Company relies on legitimate interest as the legal basis, such processing will be limited to the purposes set forth above.

Please note that you can withdraw your consent at any time by contacting us; for contact details, see the " Contact" section.

The processing is carried out in accordance with current legislation, which means that personal data is not retained for longer than is necessary for the purposes of the processing. The company will store your personal data for as long as you are a customer with us. Data is deleted when it is no longer relevant or necessary for analysis or direct marketing for the purposes for which it was collected. Certain information may be retained longer as required by other legal obligations, such as the Accounting Act. A high level of security and confidentiality is always maintained in all handling of personal data.

Your rights
You have rights regarding your personal data and can control what information is collected and stored. The company will, on its own initiative or at the customer’s request, correct any information found to be incorrect. You may also request at any time that your data be deleted or that its use be restricted by contacting us. You may opt out of receiving marketing communications from us at any time by contacting us or by unsubscribing from future email and SMS communications we send you.

You can obtain information about what personal data is on file by requesting a copy of the hotel's records.

Links to other websites
If our website contains links to third-party websites or materials published by third parties, these links are provided for informational purposes only. Since the Company has no control over the content of these websites or materials, we are not responsible for their content. The Company is also not liable for any damages or losses that may arise from the use of these links.

How to contact us
For further information on personal data management or if you have any questions, please contact us:

dpo@jula.com

Jula AB
Attn: DPO
P.O. Box 363
532 24 Skara
Sweden