Privacy and cookie policies

PRIVACY POLICY

Gysinge Herrgård respects your privacy and the right to have control over your personal data. We will be open about what information we collect and why, and we will protect it as securely as possible. The personal data policy describes which data we collect, for what purpose it is collected, how you can have control over your own data and how you can contact us. This privacy policy applies when you use apps, web pages and services included under an app or on a website administered by the Company. The company is responsible for personal data in accordance with these conditions and is responsible for processing in accordance with current legislation.

Here you can see a summary of what happens on the website during your visit: We track your web activity and may use it for marketing purposes. We collect personal data on special occasions for the purpose of marketing communication, product information and customer communication. We process specified personal data by submitting them to integrated systems. We save personal data in our system for market analysis. We perform automatic profiling based on web activity, and your profile may be used for marketing purposes

Personal data we collect
Gysinge Herrgård collects the data primarily directly from you as a customer. Examples of personal data we collect are your name, contact information such as mobile phone number and email address. The company may update your information from other public registers, such as SPAR, if it is necessary to maintain good record keeping.

Gysinge Herrgård registers, or may register, your personal data in connection with the following occasions:

  1. Registration for a service offered via the various platforms that Gysinge Herrgård offers.
  2. When you enter your email address or mobile phone number on the website.
  3. If you contact us by email, by phone, our websites and social media.
  4. If you sign up for the Company’s newsletter.
  5. Your visit to our websites and app, including but not limited to traffic data, location data, weblogs and other communication data as well as e.g. the IP address, device type, operating system and browser type used for the visit.

Collection with consent
By filling in a consent form on the website (e.g. subscribing to newsletters, taking part in offers, etc.), you agree that your personal data (e.g. your name, telephone number and e-mail address) may be used for marketing purposes for the service that is exposed in connection with where you are asked to fill in your personal data.

We also collect your IP address, geographic location and interests in order to better adapt our marketing to you.

When you visit our website, you also agree that we may place cookies, both so-called first-party and third-party cookies, on your computer. Such cookies follow you and your surfing behavior in order to be able to offer you marketing based on your behavior.

How we use collected data
The company processes personal data mainly for the purposes stated below as well as for any additional purposes stated at the time of collection.

  1. To fulfill orders for services via one of the platforms offered by the Company.
  2. Enable good customer service, such as handling your requests, correcting incorrect information or sending information that you have requested, e.g. our newsletter.
  3. Information about ordering services is stored and analysed, and forms the basis for offers and discounts as well as marketing of both a general and targeted nature.
  4. To be able to administer customer profiles, carry out analyzes and market research.
  5. For system administration and to produce statistical data about our users’ behavior and patterns. This does not identify an individual person and takes place on an aggregated level.
  6. To develop, deliver and improve our products and services by analyzing your behavior on our websites and app.
  7. Personal data is also used during analysis to carry out segmentation/profiling, in order to be able to develop targeted offers and services.
  8. To send you information and marketing via SMS, e-mail, app, push or other digital means of contact such as e.g. social media when you have an active customer relationship with us.
  9. To contact you via app, SMS, email or post about other offers, promotions or services that we think may be of interest to you. Please note that you can opt out of this marketing at any time.
  10. To be able to provide you with relevant recommendations, offers and customized services based on what others with similar behavioral patterns have been interested in, the service you have shown interest in and viewed.
  11. To help us develop our website and app to be more useful and to improve your user experience of the platforms offered through the Company by being able to adapt the display of the services to the device used.
  12. To send important messages such as communications about changes to our terms and policies.

Information that may be disclosed
We may share information with other companies that process data on our behalf in order for us to perform our services, e.g. analysis, distribution or other services to enforce and enforce our Terms of Service and Terms of Delivery. In all handling of personal data, however, a high level of security and confidentiality is always observed.

The company only cooperates with partners who process personal data within the EU/EEA or with companies that maintain the same level of protection as within the EU/EEA by e.g. have joined the so-called Privacy Shield agreement between the EU and the US.

About cookies
When you use our website and app, it may happen that personal data is collected via e.g. cookies. However, this is only done via a separate consent. The information about your use and which pages are visited is then stored. This may be technical information about your device and internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When visiting our websites where our services are provided, various technologies may be used to recognize you in order to learn more about our users. This can be done directly or through the use of third-party technology. If you wish to be forgotten on our website, please clear your cookies on our website according to the instructions from the browser you are using.

Legal basis, storage and deleting of personal data
By providing information to the Company, you give your permission for the Company to register and store information about the service you have purchased and to process the specified personal data for specified purposes. As a legal basis for processing, the Company will refer to contract fulfillment, legitimate interest or consent. If the Company uses legitimate interest as a basis, it will only be done for the purposes set out above.

Please note that you can withdraw your consent at any time by contacting us, for contact details see the heading Contact.

The processing takes place in accordance with current legislation and means that personal data is not preserved for a longer period of time than is necessary with regard to the purposes of the processing. The company will store your personal data as long as you are a customer with us. Data is delted when it is no longer relevant or necessary for analyzes or direct marketing for the purposes for which it has been collected. Certain information can be kept longer as it is required due to other legal requirements, such as the Accounting Act. A high level of security and confidentiality is always observed in all handling of personal data.

Your rights
You have rights regarding your personal data and you have the opportunity to influence your information and what is saved. The company will, on its own or the customer’s initiative, correct information that is found to be incorrect. You can also request at any time that your data be deleted or that its use be restricted by contacting us. You can opt out of receiving marketing communications from us at any time by contacting us or by unsubscribing from further email and SMS communications that we send you.

You can obtain information about which personal data is registered by requesting a so-called register extract from the hotel.

Links to other websites
In the event that our website contains links to third party websites, websites, or material published by third parties, these links are for informational purposes only. As the Company has no control over the content of these websites or their materials, we are therefore not responsible for their content. The company is also not responsible for damages or losses that could arise from the use of these links.

How to contact us
For further information on personal data management or if you have any questions, please contact us:

dpo@jula.com

Jula AB
Att: DPO
Box 363
532 24 Skara
Sweden